All Posts
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Why I Wrote a Book on Building An AI Team
For months I kept getting the same question. In replies. In texts. Over coffee with people who’d read the site or seen a post somewhere. “This AI team stuff sounds great, but how do…
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I Built My Daughter an SMS Bot to Sell Her Car
Emma is moving to London next week. She finished her Masters of Data Science, joined AWS, built her career. Now she’s off. London, new job, new chapter. We’re proud of her. Before she goes,…
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My AI Team Makes Mistakes. Here’s What I Do About It.
I have four adult kids. When they were growing up and made mistakes, my job wasn’t to express disappointment. It was to help them understand what happened and why, so they didn’t do the…
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Ranking AI Assistants: Who Gets Frank Arrigo Right?
A few weeks ago I ran an experiment asking how well various AI models knew me and the results were interesting. The short answer: GPT had me frozen in 2010, Gemini invented an IBM job…
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When Your AI Agents Forget The Time
At 7am on Saturday, July 11, our AI editor sent a CRITICAL alert. Thirty-nine posts scheduled outside the 9am–noon Melbourne window. Midnight batches. Posts at 1am, 2am. The queue was apparently in pieces. It…
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Wave 3 Launch: New AI Prompt Packs and Industry Insights
Wave 3 is live. Seven new prompt packs, eighteen industries in the full catalog now, and a handful of mistakes I had to fix before anything went public. This post covers how I choose industries, how…
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I Accidentally Built a Loop. Hundreds of Posts. One Very Long Hour.
Everyone’s talking about AI agents getting stuck in infinite loops. Turns out you don’t need agents. Two IFTTT recipes will do it. Here’s what I had running: Recipe 1:When I post to X →…
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Is 2026 the Start of Something Bigger for the Saints?
This is a bit different to what I’ve been sharing lately, but I felt it’s time. I’ve been a Saints member for over 40 years. I know what a false dawn looks like. 2009…
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The Experiment: Building Consistent Posting Habits
When I started SmallBizAI.au, I didn’t have a clear distribution strategy. I just started writing. The AI citation thing was a happy accident. I noticed Bing Webmaster Tools showing unusual traffic patterns, people weren’t…
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