technology
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Reaching 100 Newsletter Subscribers: A Behind-the-Scenes Look
I recently crossed 100 newsletter subscribers for SmallBizAI.au. I wrote a behind-the-build post over there about the milestone. But that post is for an audience of Australian small business owners. This one’s for here. It started with Moira Subscriber #1 was my wife. That’s not embarrassing – it’s accurate. When you launch something new and hit “publish” on… Continue reading
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Why I Wrote a Book on Building An AI Team
For months I kept getting the same question. In replies. In texts. Over coffee with people who’d read the site or seen a post somewhere. “This AI team stuff sounds great, but how do I actually set it up for my business?” I answered it in posts, in threads, in one-on-ones over a coffee. Eventually… Continue reading
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Ranking AI Assistants: Who Gets Frank Arrigo Right?
A few weeks ago I ran an experiment asking how well various AI models knew me and the results were interesting. The short answer: GPT had me frozen in 2010, Gemini invented an IBM job I never had, and DeepSeek thought I was a football coach at the University of Detroit. I’ve also been running SmallBizAI.au, which… Continue reading
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Wave 3 Launch: New AI Prompt Packs and Industry Insights
Wave 3 is live. Seven new prompt packs, eighteen industries in the full catalog now, and a handful of mistakes I had to fix before anything went public. This post covers how I choose industries, how the publishing machine works, what went wrong, and where things go from here. If you missed the origin story, the first post… Continue reading
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Sunday Specials: Bull vs Bear on AI and Business
It started with a SmartCompany article. Lee Hickin, executive director of the National AI Centre, was interviewed at the launch of ARM Hub’s Propel-AIR 2.0 accelerator in Brisbane. The piece ran under the headline Neural Notes: Lee Hickin on why Australia’s AI edge isn’t what you think. His argument: Australia’s edge in AI isn’t about building… Continue reading
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1,000 Posts: A Milestone in AI-Driven Content Creation
1,000. 115 days. 6 March to 29 June 2026. One AI agent. One person on a career break from AWS. And a question: can this actually work? This is post number 1,000. I’m not going to dress it up as something it isn’t. It’s a number. But it’s also the answer to a question I asked… Continue reading
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A Cynics View on AI: Anything to Learn from Past Waves?
Something’s happened to my LinkedIn feed. Actually, it’s been happening for over two years. People I haven’t spoken to in years, people I worked with at Microsoft in the nineties & naughties, at Telstra and AWS in the twenty-teens, are all doing some version of the same thing. Pivoting into AI consulting. Building AI products.… Continue reading
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How my AI Agent Claw Remembers -The Memory System Behind SmallBizAI.au
Every time I reset a session, my AI agent Claw wakes up blank. No memory of yesterday. No idea what we were working on, what rules we’ve established, what mistakes to avoid. Just empty. And yet within a few seconds of loading, it knows who I am, my career history, the site’s rules, the mistakes… Continue reading
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How SmallBizAI.au Gets Cited by AI 500+ Times a Day and What We’ve Learned
We launched SmallBizAI.au on March 6, 2026. In the first week, Bing Copilot cited us 13 times. By late May, it was citing us over 500 times a day. We didn’t build an SEO strategy around AI citations. We didn’t know that was a thing yet. But after tracking 20,000+ citations across three months, some… Continue reading
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The Day the Crons Stood Still
Monday Morning, 7am There’s a scene near the start of The Day the Earth Stood Still where everything just… stops. Engines off. Clocks frozen. The whole city locked in place. Monday morning, 1 June 2026. SmallBizAI.au runs about 55 cron jobs. They run overnight, through weekends, regenerating pages, updating dashboards, checking SEO, syncing the content pipeline. Most… Continue reading